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Course 20347: Enabling and Managing Office 365

Duration: 90-days online access (labs: 5 days)
ILT Classroom: 5 days
Audience: IT Professionals
Certification: MCSA
Exams: 70-346 and 70-347
Level: 200

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Overview

About this course
This course targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

Audience profile

This course will provide experienced IT professionals with the training that they need to plan, configure, and manage an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346: Managing Office 365 Identities and Requirements and 70-347: Enabling Office 365 Services to obtain the MCSA: Office 365 certification.

At course completion
After completing this course, students will be able to:

  • Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
  • Manage Office 365 users, groups, and licenses, and configure delegated administration.
  • Plan and configure client connectivity to Office 365.
  • Plan and configure directory synchronization between Azure AD and on-premises AD DS.
  • Plan and implement the deployment of Office 365 ProPlus.
  • Plan and manage Exchange Online recipients and permissions.
  • Plan and configure Exchange Online services.
  • Plan and implement the Skype for Business Online deployment.
  • Plan and configure SharePoint Online.
  • Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups.
  • Plan and configure the integration between Office 365 and Azure RMS, and configure compliance features in Office 365.
  • Monitor and review Office 365 services, and troubleshoot Office 365 issues.
  • Plan and implement identity federation between on-premises AD DS and Azure AD.

Pre-requisites
Before attending this course, students must have the following technical knowledge:

  • A minimum of  2 years experience administering Windows Server OS, including Windows Server 2012 or later.
  • A minimum of 1 year experience working with AD DS.
  • A minimum of 1 year experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or later, Lync Server 2013
  • Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.

Course Outline

  • Module 1: Planning and provisioning Office 365
    This module reviews the features of Office 365 and identifies recent improvements to the service. Additionally it describes how to configure an Office 365 tenant and plan for a pilot deployment.
  • Module 2: Managing Office 365 users and groups
    This module describes how to manage Office 365 users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface.
  • Module 3: Configuring client connectivity to Microsoft Office 365
    This module describes the different types of client software that you can use to connect to Office 365, and the infrastructure requirements that the clients need to meet to connect to Office 365. In addition, this module teaches you how to configure different types of Office 365 clients.
  • Module 4: Planning and configuring directory synchronization
    This module describes how to plan and configure directory synchronization between Azure AD and on-premises AD DS.
  • Module 5: Planning and deploying Office 365 ProPlus
    This module covers the planning process, how to make Microsoft Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.
  • Module 6: Planning and managing Exchange Online recipients and permissions
    This module describes Exchange Online and explains how to create and manage recipient objects and how to manage and delegate Exchange security.
  • Module 7: Planning and configuring Exchange Online services
    This module describes how to plan and configure Exchange Online services. It also explains how to plan and configure anti-malware and anti-spam settings in Office 365.
  • Module 8: Planning and deploying Skype for Business Online
    This module describes how to plan and implement the Skype for Business Online deployment. This module also describes how to plan voice integration with Skype for Business Online.
  • Module 9: Planning and configuring SharePoint Online
    This module describes the administrative features available within SharePoint Online and the most common configuration tasks for any administrator who starts using SharePoint Online. This module also describes the concept of site collections and the different sharing options within SharePoint Online. A brief overview of additional portals, such as the video portal, are also provided.
  • Module 10: Planning and configuring a Office 365 collaboration solution
    This module describes how to plan and implement a SharePoint collaboration solution, and how to enable Yammer Enterprise services within Office 365 and OneDrive for Business, and Office 365 groups.
  • Module 11: Planning and configuring rights management and compliance
    This module describes the compliance features in Office 365 and explains how to manage them. In addition, it describes how to plan and configure Microsoft Azure Rights Management (Azure RMS). Additionally, it discusses the security features in Office 365.
  • Module 12: Monitoring and troubleshooting Microsoft Office 365
    This module describes how to monitor and review Office 365 services, and troubleshoot Office 365 issues.
  • Module 13: Planning and configuring identity federation
    This module describes how to plan and implement identity federation between on-premises AD DS and Azure AD.

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